FAQs

Looking for hen party ideas? We know it’s an important day for you, so you will naturally have lots of questions. Here are a few of the most common ones we can help you with in advance. Please review these before making an enquiry…

** Corona Virus – Our Policy and Latest Update **

 

 

 

 



CoronaVirus – Our Policy and Latest Update

We want to reassure you that all our teams will be taking the most sensible precautions with extra care and diligence when attending your event.

What if the worst happens? If you have to cancel your event owing to either illness or your venue cancelling then we will honour your deposit for a 12 month period from the date of cancellation.

Should any member of our team become unwell or unable to attend then we will endeavour to replace that team member so that your party can go ahead without a hitch and if we are unable to do so then a full refund will be made.

Obviously, it goes without saying that everyone needs to follow carefully the guidelines on hand-washing and should a member of your party become unwell then we would request that they do not attend unless cleared by an appropriate medical service.

We have expected good practice here at HWP and this has been reinforced with our teams;
  • Berets are be washed after bookings.
  • Clipboards are be wiped down with a suitable sanitiser
  • Charcoal not in use should be kept in a sealed Tupperware container
  • We will providing teams with charcoal pencils in the coming weeks stock updates and if would prefer to use them rather than charcoal please do so as they can also be wiped clean.
  • All models & tutors should be invited to wash their hands on arrival and departure from your bookings, we would also request that all party participants also follow this guidance.
  • Paper will be handed out rather than left for everyone to help themselves so as to avoid contamination on the packets
  • Models will attend with both robes and a cloth/sheet of suitable nature to use for posing on.
  • Tutors (Models on BB bookings) will call your group the day before the event to reassure them that they will attend and have no sign of illness and will request the same confirmation from your group.

Once again, we are in touch with all our hens so at the point we are alerted to any issues with the hen groups or the Models/Tutors then we will be in touch with you directly as the wellbeing of all participants is paramount.

These are certainly unsettling times and we thank you in advance for your compassion whilst we navigate the coming weeks and months. We fully understand your concern around your upcoming booking and we have some options for you. As per our standard refund policy your deposit is non-refundable and as this remains the case, however, we know how important these events are to you and we want to do everything in our power to find a solution. We would also ask for your support as our small but mighty business works on finding solutions.

We are offering everyone an opportunity to postpone their booking, we will honour your deposit payment or full payment, based upon location and number of hens as it is at present, for a 12 month period – giving you breathing space to rearrange all your events. You don’t need to commit to a date now, you can just come back to us when you are ready to rebook – your current booking will just be marked as postponed.

If your event isn’t for a few weeks yet, please sit back and see what happens you may be able to carry on as planned but rest assured if you need to postpone your deposit will be honoured and we will work with you in booking a new date.

We are actively monitoring the Government guidance for small businesses, as well as health and social guidance on a daily basis. Whilst schools remain open we are happy to run your party should you wish us to do so or offer an alternative date within 12 months.

We would ask you to take responsibility for the make-up of your group and consider older or pregnant participants. We are happy to reduce balance invoices to reflect changing numbers of your group up until 5 working days prior to your party and party balances will not be requested until 5 working days prior to your party.

Together we are stronger!


 

What’s included in a Hens with Pens life drawing class?
A Hens with Pens hen party life drawing class happens at your venue in any part of the UK.

FULL MONTY:  A 1.5 hour class where the tutor and model come to you ♡ Drawing materials provided ♡ Retro swing music included ♡ Berets and moustaches to wear for fun!

1st 30 minutes: group drawing games/exercises .    Final 1 hour: life drawing from a male model

BARE BONES: 

A 1 hour class where the model comes to you ♡ Drawing materials provided ♡ Retro swing music included ♡

(Plus, we work with a range of models* and we are very LGBTQ friendly – for more information, just drop us a line via info@henswithpens.com or leave a note in the bookings section upon payment)

But what if I can’t draw? 
Don’t worry – most of our hens have little or no art experience, but greatly enjoy this alternative hen party activity. Our tutors are professional artists and art graduates, so they can give you top tips or let you just draw wild depending on the mood of the class! It’s not a competition, but you will probably find that your skills improve over the course of the 90 minutes – and we often get feedback that hens are going to continue with life drawing when they get home!

Is the model nude? 
Yes! But you can request that they be partially clothed, if you really want.

Can you come to our venue? 
Yes! Hens with Pens is a mobile service and we can visit your venue pretty much anywhere in the UK. We regularly visit country cottages, big houses, hotels, private homes, function rooms, castles, and even yurts. We cover all the regular hen party haunts including London, Brighton, Bournemouth, Blackpool, Bath, Manchester, Leeds, Edinburgh, Glasgow, Cardiff – plus many more towns, cities, and remote countryside locations. If our local team is available, we’ll come to you – so just ask!

Can you provide a venue? 
We can suggest a few that we have worked at before, but we do not provide venues. Hens with Pens is a mobile service, so we need you to organise the venue. We suggest you ask your pub / bar / restaurant / hotel if it has a function room for a minimum spend, or you can try hirespace.com.

Is our venue suitable? 
Your venue needs to be private – 100% sealed off from public view,  with no one passing through. There also needs to be enough room and furniture for hens to sit down, a space for the model to sit (with respectful distances from your elbows!) and room for the tutor to move in between everyone.

Can we do the class outside? 
If you have an outdoor area that is 100% private, you may be able to do some or all of the class outside. Please check with your model and tutor on the day.

Not everyone in our group wants to draw – can some of us just watch? 
During the final hour, when drawing the model, we ask that you don’t have any spectators. This is so that the model feels respected and is fulfilling their job by being drawn.

We are a mixed gender/LGBT+ group – can we book Hens with Pens? 
Absolutely! Plus, if you prefer not to have a male model, just drop us a line to check availability before booking, via info@henswithpens.com.

What if more people join at the last minute – can we pay for extra hens on the day? 
As long as you let us know your final hen total at least 2 weeks in advance of your date, the more the merrier! Unfortunately, with less than 2 weeks’ notice, it’s more difficult for us to order your extra materials and costumes, so there’s no guarantee that we’ll be able to accommodate extra hens. But we may be able to – just get in touch asap!

I’ve booked HwP or made an enquiry online but haven’t heard from you! 
Don’t panic! We email everyone immediately after they’ve booked or enquired. So just check spam! Please be aware that your spam folder might have deleted older messages, though. To make sure you get all the info you need for your class

-Add bookings@henswithpens.com & fairygodmothers@henswithpens.com to your approved senders
-Avoid using a Hotmail email address (as they chew up and spit our our emails!)
-Make sure the email address and phone number you provide are correct

When is the balance due? 
We will send you your pre-party information and balance invoice 2/3 weeks in advance of your class. Balances are due upon receipt and always before the party.

How do I pay? 
First of all, enquire, book and pay your deposit via our quick and easy online form. Once your class is booked, we’ll forward a balance payment link. The balance is due 2 weeks before your class, and you can pay via debit/credit card or Paypal. Finally, we can also take card payments over the phone: 0203 488 3180

I want to book my class but am waiting for fellow hens to contribute towards the deposit 
We understand that “Hen Wrangling” can be a feat of organisation, plus there are a raft of hen party ideas out there, so we’re pleased to be able to offer, in conjunction with Paypal, 4-months’ interest-free with Paypal Credit when you spend £150 or more. If you don’t already have a Paypal Credit account, you can Apply Here. Please note that customers must take up this offer through Paypal Credit only and we don’t offer any other types of credit or payment plan.

Can I pay by cash, or on the day? 
No. Our models and tutors do not handle cash or payments on our behalf. Consequently, we will provide you with a link to make payment along with your pre-party information in advance of the class. You also have the option of paying by card over the phone. Finally, balances are always due before the party.

Some hens have dropped out, can we get a refund or discount? 
We will honour our prices until 2 weeks prior to your class and will reduce the balance invoice to reflect a more accurate number of hens. After that point, we take no responsibility for your hen count – we’ve already ordered your materials, so we suggest you encourage your hens to commit well in advance.

Deposit payments are non-refundable but if you d have to change or rearrrange then we will honour your deposit for 12 months after cancellation.

We are sorry but cancellation within 2 weeks or 10 working days of the party will incur the full balance being owing or if paid, being non-refundable. As with the deposit, we will honour the party for 12 months after cancellation however additional costs incurred by changing venue or increased numbers would need to be paid for.

We understand things happen and we will always do what we can to assist.

Can we change the time of our booking? 
Due to demand for Hens with Pens models and tutors, and the number of classes we host each day, it’s unlikely we’ll be able to change the time of your class. Therefore, please consider the best time for your class before booking, considering hens’ arrival times, mealtimes, and other activities.

Can we request a particular model? 
We allocate models and tutors on a first-come, first-served regional basis, so regrettably we don’t have the capacity to offer a choice of model. We take great pride in who we have recruited – all our models combine a package of look, experience and an ability to get on well with all our parties. See our models and tutors page.

Is there a minimum age to attend a Hens with Pens class? 
Yes. Although the Hen with Pens experience is not especially rude or “adult”, because it’s a life drawing class it does naturally involve nudity. Therefore, in line with most other adult ed. organisations, we ask that anyone attending the class is 18 or over.

I have a question you haven’t answered in the above FAQs
That’s okay, just drop us a line!

Ready to bring your hen party ideas to life? Book here now!